Publications
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Publications 


The LHA-ASRA Group has a wide range of publications available to view or download including: LHA and ASRA tenant handbooks, Group Brand Guidelines and our group journal LIVE!

Group Annual Report

Tenant Newsletters

Newsletters for all our tenants and leaseholders are sent out regularly several times a year.  To view copies of recent issues please visit our group members websites as below.

Please see below for recent issues of our Investing In Communities newsletter:

The Key

Group news letter

Tenant Handbooks

Tenant Handbooks include a range of useful information on topics such as the services we provide, repairs and maintenance, rent payment, housing benefit, access to information and how you can get involved. To view copies of the handbooks please click a link below:

Street Wise

January 09

Autumn 08

Spring 08

Autumn 07

LIVE!

LIVE! is full of news and information about our organisation, the projects we are involved with and the people we work with.  It is aimed at a wide varity of external partners and stakeholders and is published twice a year.

Performance

Financials

Group Financial information can be found here

Brand Guidelines

To view a copy of the LHA-ASRA Group brand guidelines please visit our section on Brand Guidelines

Other Publications

For all other publications please visit our group member websites, as below:

Link through to ASRALink through to Family firstLink through to the HomeChoice
Link through to LHALink through to LHA Support ServicesLink through to Newlife Living

“Building Better Homes, Better Communities, and Better Lives”

3 Bede Island Road, Leicester, LE2 7EA. Tel: 0116 257 6716
Please note that all calls may be recorded for training and monitoring purposes.

Midlands Excellence Specialist Category Awards Highly Commended  Call Centre & Customer Service Awards 2011 Winner  National Customer Service Awards 2010 Winner  Top 50 Call Centres for Customer Service 2010  TSA - Telecoms Code Accredited 

 Investors In People Silver Best Companies 'one to watch' 2011  ACCA Gold Approved Employer  Positive About Disabled People