Tenant's Annual Report 

LHA-ASRA tv - Annual Report 2010/11 Edition

This programme has been produced for you the customer and will keep you informed of what’s happening in your community and up to date on all the services provided by LHA-ASRA that matter to you.
In this edition we focus on our annual report and take the opportunity to demonstrate with real stories how LHA-ASRA have delivered the service standards to you.

Click here to hear from Ricky Aitken, one of our tenants in Leicester speaking about how tenants have been involved in the programme.

Click here to watch the annual report programme, which includes some key messages from Matt Cooney, Chief Executive of LHA-ASRA.

2010 Annual Report

The 2010 Tenants Annual Report is a document that we are required to publish by the 1st October to comply with the TSA (Tenant Services Authority) who are our regulators. This report has been put together by tenants of the LHA-ASRA Group. Both the summary and the full report can be accessed here.

Tenant's Annual Report Summary (5.45MB)

Tenant's Annual Report (20.3MB)