Residents 

LHA-ASRA Group manages over 12,000 homes throughout the Midlands, Greater London and the South East. We aim to deliver the best possible service for all our tenants, in our mission to create places where people want to live.

This section contains information about how you can get involved in providing us with valuable feedback so that we can improve our services to you, the residents.

You can also access useful information about your home, including a guide to your tenancy agreement, rent, repairs, safety and security, and an introduction to our services.

Other pages in the residents section of this website include:

Impact Assessment

An Involvement Impact Assessment is a report that we publish for our residents and other partners to see each year.  It shows how LHA-ASRA has used resident involvement to change what we do or the way we do things.  It shows the time and other resources that spent on involvement activities and the outcomes and changes that have been made as a result.  Click here to see the 2009 - 2010 LHA-ASRA Involvement Impact Assessment.